Service Connect
Service Connect is the overarching framework that allows for additional accredited services to be added in rapid time and benefit from the established built-in functionality.
The Australian Government – Services Australia (Department of Human Services) engaged Balance to architect and develop a digital platform that enables Australian citizens to connect with accredited service providers from varying community support sectors and services, for example child care services and bushfire disaster relief services.
- Decoupled Progressive Web Application with customisable styling.
- Extremely scalable to be able to serve country-wide demand.
- Flexibility to be tailored to a range of Government service providers.
- Assessed as a highly compliant application by the respective. Australian Government Departments.
- Ability to measure, analyse and report on integrated data with best-in-class business intelligence tools.
- Digital Transformation Strategy
- Experience Design
- Solution Architecture
- Development
- Systems Integration
- Maintenance & Support
The Australian Government – Services Australia (Department of Human Services) engaged Balance to architect and develop a digital platform that enables Australian citizens to connect with accredited service providers from varying community support sectors and services, for example child care services and bushfire disaster relief services.
- Decoupled Progressive Web Application with customisable styling.
- Extremely scalable to be able to serve country-wide demand.
- Flexibility to be tailored to a range of Government service providers.
- Assessed as a highly compliant application by the respective. Australian Government Departments.
- Ability to measure, analyse and report on integrated data with best-in-class business intelligence tools.
- Digital Transformation Strategy
- Experience Design
- Solution Architecture
- Development
- Systems Integration
- Maintenance & Support
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