We’re an Australian digital agency based in Melbourne, Sydney, Brisbane and Auckland. We specialise in Magento Digital Commerce solutions, including migrations of legacy platforms and seamless integrations of your existing ERP, CRM or PIM systems. Our talented team are problem solvers at heart, including industry-leading analysts, designers & development teams to deliver your vision of success.

Who we are

Balance Internet is proud to be the trusted digital commerce business partner for some of the country’s leading brands. We are the longest standing and most experienced Magento eCommerce solutions provider in the Asia-Pacific region. With open-source technologies at our core we deliver innovative, high-performing solutions that have been recognised by the Magento community worldwide.

Balance Internet has been at the forefront of digital retail strategy and development backed by our ever growing team of certified developers, creative designers and business analysts. We are here to help you succeed with our holistic, best-practice, fully-integrated solutions designed to grow your business and customer base.

Partner of Excellence Award

Partner of Excellence Award Winner

The Partner of Excellence Award recognises the 10 top technology partners who provide exceptional delivery of Magento Enterprise for their clients. We’re proud to have accomplished this global recognition.

Spirit of Excellence Award

Spirit of Excellence Award Winner

Balance Internet has been awarded the Spirit of Excellence award at the Magento Imagine Partner Summit Awards. Acknowledging our achievements in offering strategy, design, development, implementation and managed services with strong vertical expertise.

Magento Solutions Partner Award

Enterprise Magento Solutions Partner

As the most experienced full-service Magento Enterprise Partner in the Asia-Pacific Region, our direct relationship with Magento provides us with exclusive access to global resources and knowledge.


Our award-winning team has weathered countless digital storms, seen mobile phones shrink to nothing and then balloon again. All the while, turning eCommerce ambitions into omnichannel success stories. Our team of talented individuals work directly with partners and vendors to foster relationships that drive and deliver successful outcomes.

With over 100 years of combined strategy, business systems, retail and marketing experience across partners James Horne, David Crothers and Mal Williams are hands-on and lead the culture of the business, with a passionate and holistic drive for each and every project.

The ever-growing talented team of developers, architects, designers, marketing specialists and project managers, work closely with merchants and vendors across Australia and Asia Pacific to deliver high-performing eCommerce solutions within the brief and budget.


Want to love your job? We’re always looking for talented and dedicated individuals to join our team of thinkers, tinkerers and go getters that have a passion for delivering exceptional end-to-end eCommerce solutions, say hello.

Business Systems Analyst


Key Responsibilities Pre-sales consulting and support of the sales team. Preparation of the high-level technical materials for ...

Customer Success Manager


Key Responsibilities: Providing quality customer service and capturing website support requests through our JIRA system or via phone ...