Founded in 2008, Balance Internet specialise in the design, development and support of high performing, fully integrated transactional –  eCommerce solutions. We partner with organisations across Australia and the Asia Pacific region to digitally transform, drive sales and streamline their business processes.

Our talented team are problem solvers at heart, including industry-leading analysts, UX & UI designers and development teams to deliver your vision of success.

In March 2021, Balance Internet became part of Publicis Groupe, a global leader in communication. Publicis Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 83,000 professionals.

As the only marketing communications holding company in Australia and New Zealand with the ability to genuinely deliver end-to-end marketing and business transformation solutions to clients, we are proud to be part of the innovative and creative team at Publicis Groupe.

Balance Internet, as part of the Publicis Groupe ANZ strives to provide rich learning experiences and broad career opportunities to enable people to grow exponentially within the organisation. Continually, this is demonstrated through a wide range of incentives from the organisation’s Diversity, Inclusion and Belonging strategy to the industry-leading parental leave policy, comprehensive L&D program, and progressive behaviour-based approach to flexible working. The Publicis Groupe was voted a HRD Employer of Choice in 2021.

Who we are

Balance Internet is proud to be the trusted digital solutions partner for many leading brands, government agencies, educational institutions and corporations. We are one of the most experienced solutions providers in the Asia-Pacific region with members of our core team working in the space since 1996. With open source technologies such as Magento Commerce at our core, we deliver innovative, scalable, high performing solutions that engage customers and drive sales. Balance Internet has been at the forefront of digital transformation strategy and development backed by our ever-growing team of certified developers, creative designers and business analysts. We are here to help you succeed with our holistic, best-practice, fully-integrated solutions designed to grow your business or service your users.

Magento Spirit of Excellence Award

Spirit of Excellence Award Winner

Balance Internet has been awarded the Spirit of Excellence award at the Magento Imagine Partner Summit Awards. Acknowledging our achievements in offering strategy, design, development, implementation and managed services with strong vertical expertise.

Magento Partner of Excellence Award

Partner of Excellence Award Winner

The Partner of Excellence Award recognises the 10 top technology partners who provide exceptional delivery of Magento Enterprise for their clients. We’re proud to have accomplished this global recognition.

Enterprise Magento Solutions Partner Badge

Enterprise Magento Solutions Partner

As the most experienced full-service Magento Enterprise Partner in the Asia-Pacific Region, our direct relationship with Magento provides us with exclusive access to global resources and knowledge.

Magento Solutions Partner Contributor Badge

Magento Solutions Partner Contributor

We actively contribute to Magento’s open source platform. We engage and enable the Magento community through hosted community events and contributing to Magento Core and proposing features to enrich the foundation of the platform.

The Team

Our award-winning team has weathered countless digital storms, seen mobile phones shrink to nothing and then balloon again. All the while, turning eCommerce ambitions into omnichannel success stories. Our team of talented individuals work directly with partners and vendors to foster relationships that drive and deliver successful outcomes.

With over 75 years of combined strategy, business systems, retail and marketing experience, partners James Horne, David Crothers and Mal Williams are hands-on and lead the culture of the business, with a passionate and holistic drive for the success of each and every project.

The ever-growing talented team of developers, architects, designers, marketing specialists and project managers, work closely with merchants and vendors across Australia and Asia Pacific to deliver high-performing eCommerce solutions within the brief and budget.


Want to love your job? We’re always looking for talented and dedicated individuals to join our team of thinkers, tinkerers and go getters that have a passion for delivering exceptional end-to-end eCommerce solutions, say hello.