Every moment your customers spend with your company should be personalised, consistent, and frictionless. In a world full of disruption and startups, customer experience is what makes or breaks today’s brands.

Adobe Experience Cloud draws from its vast experiences with customers all over the globe to deliver a suite of solutions through Adobe Analytics Cloud, Adobe Marketing Cloud and Adobe Advertising Cloud.

Balance Internet has a long history with Magento Commerce, holding Enterprise-level partnership for over a decade. We have recently achieved Adobe Magento Commerce specialisation in the APAC region; one of the first Australian eCommerce agencies to earn this status.

 Magento Commerce Cloud

 

Since 2008, Magento has grown to become the preferred Commerce Platform for international and Australian merchants. Magento now powers over 30% of global and some 45% of Australian merchants enabling retailers to continually innovate, differentiate and grow their omnichannel sales in an increasingly competitive market.

Access all the market-leading functionality of an industry-leading eCommerce platform, fully hosted on a best of breed technology infrastructure, fully supported by Magento.

Adobe Experience Manager

Create personalised, content-led experiences for your customers, across all channels. Optimise your content across web, mobile, email, print and social — automating assets across your audience.

Adobe Campaign Manager

Leverage powerful data to give your customers what they want, when they want. Look at your customer journey from end-to-end to create dynamic omnichannel campaigns.

Adobe Analytics

Bring all of your data into one place so you can make smarter, faster and more empowered decisions. AI and machine learning take care of the investigation for you — discover exciting new opportunities and insights.

Integrations

Balance Internet will use Adobe’s Cloud Commerce Interface Framework (CIF) to integrate Adobe Experience Cloud with your Magento solution, based on standardised APIs and XDM data.

We will integrate your content assets across your CRM and Magento, using Adobe Experience Manager Digital Asset Management (DAM), to save you time and to give your customers a smoother experience.

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