Service Connect

The Australian Government Services Australia (Department of Human Services) engaged Balance to architect and develop a digital platform that enables Australian citizens to connect with accredited service providers from varying community support sectors and services, for example child care services and bushfire disaster relief services.

  • Decoupled Progressive Web Application with customisable styling.
  • Extremely scalable to be able to serve country-wide demand.
  • Flexibility to be tailored to a range of Government service providers.
  • Assessed as a highly compliant application by the respective. Australian Government Departments.
  • Ability to measure, analyse and report on integrated data with best-in-class business intelligence tools.
  • Digital Transformation Strategy
  • Experience Design
  • Solution Architecture
  • Development
  •  Systems Integration
  • Maintenance & Support

The Australian Government Services Australia (Department of Human Services) engaged Balance to architect and develop a digital platform that enables Australian citizens to connect with accredited service providers from varying community support sectors and services, for example child care services and bushfire disaster relief services.

  • Decoupled Progressive Web Application with customisable styling.
  • Extremely scalable to be able to serve country-wide demand.
  • Flexibility to be tailored to a range of Government service providers.
  • Assessed as a highly compliant application by the respective. Australian Government Departments.
  • Ability to measure, analyse and report on integrated data with best-in-class business intelligence tools.
  • Digital Transformation Strategy
  • Experience Design
  • Solution Architecture
  • Development
  •  Systems Integration
  • Maintenance & Support

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