The team at Mitre 10 approached Balance Internet as their existing eCommerce website wasn’t performing to their expectations, and ‘Mighty’ wasn’t a word that came to mind when describing their current solution.

The foundations were strong, so the strategy was to remove complexity, improve reliability and most importantly remain customer focused. And the team at Balance Internet had a few Mighty Helpful ideas to achieve this.

By deconstructing and streamlining the existing Magento 2 solution, we achieved a simplified ecosystem. Architecting a new theme for superior UX has ensured the solution is customer centric. Since the commencement of our partnership, we have implemented numerous fictionally improvements, including  click and deliver, which have resulted in a 52% increase in revenue and 62% increase in conversion rate. This has made the team at Mitre 10, Mighty Happy.


  • Strategy
  • User Experience Design
  • User Interface Design
  • Development
  • Integration
  • Ongoing Feature Enhancements

Technology Partners

  • Magento Commerce
  • Adobe Sensei
  • Amasty
  • Aheadworks
  • Anowave
  • Smile


Key Features

  • Click and deliver
  • Click and collect
  • Online customer accounts
  • Trade centre
  • Loyalty and rewards
  • Store locator
  • Advanced payment options
  • Reviews
  • OMS
  • Pre-order
  • Kiosk