Overview

Queensland-based electrical retail group Betta Home Living commenced their partnership with Balance Internet in 2013. Following a full review of site code and performance, we have upgraded and optimised the platform and integration to enable click and collect and ship from store functionality while streamlining the ability for customers to research online and complete their transaction at their nominated store. Key features of the platform include; a GeoIP store locator, advanced up-sell and cross-sell merchandising, options to buy, rent and finance products, live chat and an integrated eBay store.

Services

  • Strategy
  • User Experience Design
  • User Interface Design
  • Development
  • Integration
  • Campaign and promotions management
  • Support and maintenance
  • Ongoing feature enhancements

 

Partners

  • Magento Commerce

 

Result

With an updated eCommerce platform, Betta Home Living can now operate multiple sites for B2C and B2B commerce with full customer service and fulfillment managed by the local franchisee. We continue to support and work with Betta Home Living to drive sales and customer engagement through our customer success team.

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