Overview

Queensland-based, national electrical and home living retail group, Betta Home Living commenced their partnership with Balance Internet in 2013.
Following a program of continuous improvement of features and functionality, in 2019 we undertook a review and optimization of the user experience and migrated the site to the new Magento 2 platform. The site provides a complete onmi-channel customer experience with click and collect and ship from store functionality while streamlining the ability for customers to research online and complete their transaction at their nominated store. Key features of the platform include; a GeoIP store locator, advanced up-sell and cross-sell merchandising, options to buy, rent and finance products, live chat and product recommendations.

Services

  • Omni-channel strategy
  • User Experience Design
  • User Interface Design
  • Development
  • Middleware Integration
  • Campaign and promotions management
  • Support and maintenance
  • Ongoing feature enhancements

 

Partners

  • Magento Digital
  • Glue
  • Nosto
  • Dotdigital
  • Productbase
  • Algolia Search
  • Humm
  • Zip
  • Braintree
  • Paypal
  • Shippit

 

Key Features

  • Omni channel solution
  • Click & Collect from store
  • Ship from store
  • Estimated shipping & find in closest store feature
  • Brick & Mortar store shipping allocations
  • Algolia Search
  • Shippit integration
  • Pagebuilder Blog
  • Pagebuilder product landing pages
  • Product recommendations powered by Nosto
  • Integrated On and Offline gift cards
  • Rental and Finance Options
  • Refineable store locator (extended filters etc.)
  • Integration with Productbase for detailed product information
  • Product enquiries
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