Digital led innovation and the role of eCommerce in the Education and Training Industry

Creating world-class digital experiences for students

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Who are Balance Internet

We do eCommerce. Since 2008, Balance Internet has been exploring how digital-led innovation can propel the Education and Training Industry into the future. With technology and the power of eCommerce proliferating the Education and Training Industry over the last decade, we understand the increasingly far-reaching importance of digital-led innovation.

Balance Internet is a highly specialised digital transformation and eCommerce agency and our expertise in digital lead innovation in the Education and Training Industry guides our first-class digital delivery process.

Balance Internet has become a specialist in digital transformation in Higher-Education, following working with Monash University in a long-term partnership to achieve digital ecosystem harmony, with eCommerce at the core.

If forward-thinking digital transformation is what you are looking for, you’ve come to the right place. We think of our clients as long-term partners. In partnership, we help form the solid foundations of a leading digital solution that will reimagine your student experience.

Don’t fall behind your competitors; speak to our team of digital transformation experts today.

How can we help you?

Contact us today for a no obligation chat with one of our eCommerce specialists.

Key Features

Market dynamics are constantly evolving, and to remain competitive in the Education and Training Industry, businesses today need more than just an eCommerce strategy. Each institute and organisation in the industry requires a scalable and sophisticated solution to seize market opportunities and meet the high demands of its domestic and international student population.

Ready for business

  • Single sign-on capabilities
  • Best practice customer experiences for the student or academic staff user
  • Compliance with the accessibility requirements of the Education and Training Industry
  • Ability to purchase a variety of products, services and subscriptions from multiple faculties and departments within one platform, creating a ‘student marketplace’

Frictionless purchasing

  • Multiple payment options
  • Personalised book, training and course material lists

Personalised experiences

  • Custom-tailored experiences for students, academic staff and stakeholders user groups
  • Targeted content and promotions to personalise each visit and boost conversion

Agility to adapt

  • Business intelligence tools and reporting to unpack insights
  • Integration of pricing, product, customer profiles, shipping, and other data with existing business systems


Powered by best-in-class technology and a passion for engineering innovative solutions, our team of experts are well versed to meet the digital demands of the Education and Training Industry, across multiple sectors including:

  • Educational Institutions (Including Universities)
  • TAFE & Registered Training Organisations (RTO’s)
  • Vocational Education & Training (VET)
  • Early Learning, Primary & Secondary Education

Monash University

Monash University is one of the top universities in the world, with over 60,000 students. The University’s faculties each provide educational programs, courses, course materials, and merchandise through an innovative digital marketplace platform.

Skill Finder

Skill Finder is an online course marketplace that connects Australians to their next learning opportunity. Users can access thousands of online courses provided by the world’s leading tech companies, all for free.

Download a copy of our ‘eCommerce for Education’ use case to see how we are achieving impressive results in a changing market.


We’ve been in eCommerce longer than most, chances are we’ve worked with the systems in your ecosystem. Here are a few of the systems we work with:

Since 2008, Magento Commerce has grown to become the preferred Commerce Platform for international and Australian merchants. Magento now powers over 30% of global and 45% of Australian merchants enabling retailers to innovate, differentiate and grow their omnichannel sales in an increasingly competitive market.
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Every moment your customers spend with your company should be personalised, consistent, and frictionless. In a world full of disruption and startups, customer experience is what makes or breaks today’s brands. Adobe Experience Cloud draws from its vast experiences with customers all over the globe to deliver a suite of solutions through Adobe Analytics Cloud, Adobe Marketing Cloud and Adobe Advertising Cloud.
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Barilliance is a SAAS solution which specialises in e-commerce personalisation and helps retailers increase revenue, AOV and repeat customers by creating personalised experiences for their customers across mobile, web, email and in-store.
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For Monash University, the student experience was everything

The Australian university upgraded to Magento Commerce, and after go-live enjoyed $17 million in online sales.


“We now have a unified marketplace with a single storefront that enables different faculties and departments to manage products, pricing, and orders. is fully responsive, optimising the browsing and shopping experience across all devices.”
Melinda Cotton
Finance Manager, Monash University

Thought leadership

For Insights, emerging trends in the Education and Training Industry, company news and industry event information, visit the Balance Internet Blog.

eCommerce for Education

At Balance Internet we work with leading education providers to deliver eCommerce innovation, efficiencies and results - within budget. Download our eCommerce for Education use case to see how we are achieving results in a changing market.